Practice
9 min read
What a good diagnostic actually contains
Before you pay for a diagnostic, know what you should get back. Here is what ours contains and why.
Nora Aldermere
Founding partner
A diagnostic is the shortest engagement we run, and the one most often done badly. It should leave you with a decision, not a deck.
A one-page answer
The finding, in words you could repeat to a colleague. If it needs a page of caveats, we have not found it yet.
Evidence you can check
Every claim points to something you can look at: an order, a set of accounts, a conversation you can have yourself.
A fixed quote for what follows
You should leave knowing the price of the next step, and free to do it without us.
The Aldermere Letter
One essay a month, short enough to read on the train.
Keep reading
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