If a strategy cannot be written in three lines, it is not a strategy yet. Here is the test we use on every plan we are shown.

A monthly pack of forty charts tells you what happened. It rarely tells you what to do. Here is how to cut it to one page.

The founder who has done everything is the hardest person to replace. Here is how to hire your first head of operations, and how to let go.

Customers rarely leave because of a price rise. They leave because of how they were told. A short guide to doing it well.

Before you pay for a diagnostic, know what you should get back. Here is what ours contains and why.

By the time cash gets tight, the cause is three months old. These are the earlier signs we watch instead.

New software rarely fixes a broken process; it makes it faster. Ten questions to ask before you sign.

A good brief saves weeks. A good ending saves the relationship. What we wish every client knew before the first call.